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ROK Espresso Maker - F M's Review
Posted: September 20, 2010, 1:42pm
review rating: 8.5
feedback: (0) comments | read | write
ROK (formerly Presso) Manual Espresso Maker
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More About This Product
Arrow The ROK Espresso Maker has 12 Reviews
Arrow The ROK Espresso Maker has been rated 8.07 overall by our member reviewers
Arrow This product has been in our review database since February 24, 2004.
Arrow ROK Espresso Maker reviews have been viewed 126,261 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Philip De Meyer 10.00
Matt Saxey 8.75
Desmond Horsley 8.60
Tom O 8.50
F M 8.50

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Ratings and Stats Overall Rating: 9.2
Manufacturer: Presso UK Quality: 9
Average Price: $200.00 Usability: 10
Price Paid: $150.00 Cost vs. Value 9
Where Bought: Presso USA Aesthetics 8
Owned for: 3 months Overall 10
Writer's Expertise: Pro Barista Would Buy Again: Yes
Similar Items Owned:
Bottom Line: For the value, smart design, ease of use and portability – not to mention top notch customer service behind it – I am very pleased that I purchased the Presso and recommend the product as well as the company without hesitation.
Positive Product Points

•  User-Friendly
•  Instructions are easy to understand
•  Eco-Friendly - requires no electricity to operate
•  Easy to use - hand operated machine
•  Portable - travels easily
•  Great customer service

Negative Product Points

•  Water reservoir is plastic – if only it could be made of metal, but metal isn’t see-through.  No wonder they went with polycarbonate.
•  Espresso results depend on the operator – the Presso will not make espresso FOR you
•  Crema results depend on grind and freshness of beans – results are not bargain market or pre-ground espresso bean friendly.  One must use quality beans, ground fine enough

Detailed Commentary

I have worked with all kinds of espresso machines, one costing thousands of dollars with all the bells and whistles, a couple that costs a few thousand dollars with less features placing more control in the hands of skilled baristas, and an impressive home machine.  After spending a lot of time using advanced machines, I discovered the Presso.

I am impressed with the design, functionality and user-friendly qualities of this ingenius device.  This machine requires no electricity to operate, which makes it easy to use anytime, anywhere.  All you need is hot water which will require electricity to heat the water unless using an alternative method, and fresh, quality espresso beans.

It only takes a few minutes to use from start to finish, and cleanup is easy.  Just rinse the Presso in water – no soap is needed – and dry well with a clean towel.

Buying Experience

The customer service at Presso USA is outstanding.  I had a concern about my order and sent an email.  I received a thorough, timely reponse.  My questions and concerns regarding the order were met with personal attention, and throughtfulness.   The "issue" with my order was handled swiftly, and I continued to receive updates through email regarding the status of my order.  The Presso arrived in good time.

I use the Presso almost daily, and am quite pleased with the espresso shots I get from this machine.

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review rating: 8.5
Posted: September 20, 2010, 1:42pm
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