Its reputation holds true, although there are some cheesey parts on it
Positive Product Points
very good quality grinds stainless steel casing most parts are well built I love the step adjustments, makes it easy to adjust for espresso, french press, or drip
Negative Product Points
plastic coffee shoot is cheesy
black painted face plate cheapens the product
left over grinds a pain to clean out
Detailed Commentary
What can I say that has not been written already, this is a great grinder. Every thing you heard is true.
Hopefully this is the last grinder I will buy, it certainly looks built to last a lifetime. I would also like to know how heavy the electric motor is, because it weighs a ton, I bet I can power my kids go kart with that thing
The only complaint I have is mostly the aesthetic portions of the grinder which is the painted black face plate makes it look plasticy, why didnt Rancilio use a brushed stainless look to match the rest of the grinder. The plastic shoot is cheap and fragile as well
After grinding I find a considerable amount of grinds left in the grinder which tends to be a problem for me because I am constantly switching from french press to espresso, plus I do not want stale coffee in my next cup, to solve this problem I drilled a small hole in the lid and put a rubber o-ring from home depot on the bottom of the lid to create an airtight bean hopper so I can just blow the old grinds out before grinding
Buying Experience
Jim at 1st-line was first rate he even replaced my plastic coffee shoot for free even though it was my fault