Want a real Italian coffee? Got to have real Italian grinder.
Positive Product Points
Great fresh coffee, straight from the grinder to the portafilter, precisely measured and perfectly consistent.
Negative Product Points
First off, Mazzer makes several versions of grinder under the Super Jolly name. I am writing about the electronic DOSERLESS version. You have to be careful in ordering this product as it would be easy to confuse one of the "doser" models for this one if you're not reading carefully. The one I am writing about has a conical funnel on the front which tapers downward toward the cup and no "dosing" lever ot trigger. The "doser" models cost a lot less (around $700 list) and have a cylindrical "doser" into which the ground coffee falls and sits around. Coffee is dispensed by sliding the trigger lever once per "dose." Trust me, you want to "doserless" version if you want really fresh coffee every single cup. In a commercial setting, where tons of coffee a run through the system every day, it may not make a practical difference but in a home setting, you want only this minute's coffee, not something in the hopper overnight or longer.
Other reviewers have commented on the good points of this machine: it is a full-commercial model, meant for a heavy duty cycle in daily use in restaurants and coffee bars, not some piece of consumer gear. In home use its lifespan should be greater than your life expectancy.
I purchased it to replace my La Pavoni Zip grinder, also a piece of commercial gear, which I used happily for fifteen years. In that time, allowing for daily use, I had finally got to the point of changing the grinder blades just before putting it up for sale. My point is that commercial gear is meant to run and run, without requiring daily fiddling, adjusting and downtime. I replaced the La Pavoni solely because I wanted to "upgrade" to a doserless grinder, where the coffee is ground straight into the basket.
I ran across the Super Jolly in a terrific restaurant in Venice and was mighty impressed to see it measuring out fresh-ground coffee right into the basket. This was a very busy place, frequented entirely by locals (no, you won't find it on Trip Adviser) in the heart of the city and I figured they knew what they were buying when they set up this bar. Anyway, they had a vintage Faema machine and this Mazzer Super Jolly in use so I figured I could hardly go wrong with this gadget. Happily, I find I made a good move.
Some writers have pointed out the the hopper is very tall and does not fit in their kitchens. I love the big hopper, I did not need to squeeze it under a cabinet, and nothing beats the convenience of being able to dump a full kilo of coffee right into the hopper BEFORE IT IS COMPLETELY EMPTY. That is, the hopper is larger than even the usual commercial hopper and holds more than a kilo, so you don't have to wait to "ruin dry" before you can dump in another full bag I am told by Chris' Coffee Service (from whom I purchased it) that the tall hoppers are interchangeable with the shorter (smaller) ones used on the Mazzer Mini and that they would ship a Super Jolly fitted out with the low profile hopper if desired. I am glad I did not succumb as I really love just dropping a new bag in before I comletely run dry. But if height is an issue, the low-profile hopper holds about half a kilo I believe.
I bought this from Chris' Coiffee Service along with a Rocket R58 coffee maker. Immediate delivery, arrived in perfect condition, no issues of any kind.