If you've got a $1000 espresso machine, the Krups isn't for you...but on the whole it's great value for the $$.
Positive Product Points
Small footprint, fits nicely on our countertop next to our Saeco Aroma. Seems well constructed. Our household averages 6-8 espresso shots a day, and so far, for the last 3 months the Krups has performed well. I do agree that it probably wouldn't grind fine enough for use in a regular portafilter (espresso), but it is fine enough for the pressurized portafilter the Saeco comes with. Great for all other grinds and has good consistency.
Negative Product Points
The aforementioned lack of fine grind would be a negative if I had a standard portafilter.
In all I'm quite pleased with this machine. It is far better than the blade grinder (Salton) I had before. This past year we have been in the middle of house renovations, so when the Salton crapped out (after 5 years...no complaints there) there were budgetary concerns. After doing a little research the Krups seemed to be the best combo of price, durability and useabilty. Years ago I was part owner of a coffee cart equiped with a Rancillio lever machine and Rancillio MD series grinder. In no way does the Krups grind this fine, and would present series problems with any decent espresso machine with standard portafilter. But the Saeco pressurized portafilter is designed to be very forgiving of grind consistency, and with a decent tamper the Krups gives fine results. I go through a 2.2 Kilo bag of coffee every three weeks. So over the course of the 3 months I've owned the Krups it has ground about 11 Kilos (about 25 lbs) of coffee with nary a hiccup. And as others have mentioned the blue light is kind of funky.
London Drugs...what more can be said. They've got competitive prices, honour all warranties and have great service.
Three Month Followup
Is working fine at the 3 month point.
One Year Followup
Okay...it's a piece of crap. After about 8 months the burrs literally wore out! All of a sudden the grind became really inconsistent...then a day or so later it would make a lot of nice 'whirrey' sounds...but no coffee coming out. Took out the burrs and they were ground smooth...wondered how long metal shavings had been in my grinds.