Sturdy and Dependable, quiet, consistent. After two years of heavy usage, it's still going stong
Positive Product Points
Well Built -- even glass components are heavy duty Quiet and Static Free Handles beans of all consistencies and sizes -- no jams Consistent Grind quality
Negative Product Points
Needs occasional adjusting/calibration for finer grinds Occasional Stray bean or two gets hung up between glass hopper and collar It is a bit tall and real heavy
Detailed Commentary
Compared to my Solis Maestro, this unit functions flawlessly. Unlike the Maestro, no problems with static and it's accompanying mess; no problem handling larger or oily beans; only needs occasional cleaning. Burrs appear to last forever. I use it primarily for French Roast and drip. Espresso perfection has not been an issue, but I must admit my Solis Crema machine handles a fairly wide range of grinds. The manual that accompanies the machine is excellent, and Kitchen Aid had great customer support when I first bought the grinder (haven't need it since). I'm one who never understood all of the raves about the Solis Maestro -- mine was nothing but trouble after a few uses; even a replacement under warranty didn't solve static and bean jam issues. We're a big coffee drinking household, so the machine gets heavy use. Beans used: Monkey and Sons Krakatoa, Groundwork (various), Peet's Sumatra