Hard to imagine a better quality, easier to use grinder under $200-- or even for way more--- for home use.
Positive Product Points
It's hard to imagine a higher quality grinder for under $200. It feels like a Mercedes tank, is easy to adjust, following the instructions, to coarse to way-too-fine for my espresso machine grounds. The glass container makes sticking/suspended grounds a problem of the past. And, it seems that parts (burrs, glass pot) are easy to replace, and the machine is simple to clean. I can't imagine this isn't a permanent machine.
Negative Product Points
Since the glass grinds pot is rounded, it requires a spoon for espresso, but for drip coffee can be tapped right into the basket. Some beans stick on the lip, but a whole lot less than my old Saeco grinder.
Great grinder for the money...easy to use and to adjust. Looks great and feels as solid as the Prudential rock.The grinder is slow, so the ground beans come out without any heat. The instructions are easy to follow and the adjustments from coarse to choke-my-Saeco espresso machine fine. Kitchenaid's consumer help line answered in 30 seconds...with a live person and sent out a missing burr brush immediately, arriving within a week. I can't imagine with the easy ability to replace worn burrs, broken containers, etc. that I'll ever be buying another grinder. I can't imagine what more expensive machines provide that this doesn't/.
ABT over the internet...simple and quick. When it arrived, the burr brush was missing. I called Kitchenaid, got through right away and they sent one within a week.
Three Month Followup
Almost all is the same after 9 months, except I've had more days of great coffee grinding....and effortless, too. Not having a container that grinds stick to is a real relief.....I never realized just how much. It avoids a whole step: banging the plastic container to loosen the grinds.