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Gaggia MDF - David Savir's Review
Posted: November 28, 2014, 8:43pm
review rating: 0.0
feedback: (0) comments | read | write
Gaggia MDF Espresso
Where to Buy
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Arrow WholeLatteLove.com
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About "Where to Buy"

More About This Product
Arrow The Gaggia MDF has 32 Reviews
Arrow The Gaggia MDF has been rated 7.79 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Gaggia MDF reviews have been viewed 226,282 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
A C C 9.00
B T 9.00
Lance Goffinet 8.88
Mark Babbe 8.20
Patrick T 7.66

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Ratings and Stats Overall Rating: 6.4
Manufacturer: Gaggia Quality: 7
Average Price: $249.00 Usability: 5
Price Paid: $239.00 Cost vs. Value 7
Where Bought: wholelattelove Aesthetics 7
Owned for: 3 years Overall 6
Writer's Expertise: Pro Roaster Would Buy Again: Yes
Similar Items Owned:
Bottom Line: Well worth buying, but in my experience, not from wholelattelove
Positive Product Points

The MDF produces a consistent grind perfectly suited to my espresso machine, and has done so for years

Negative Product Points

It is a light machine with a doser.  I grind only enough at a time for a double shot, which needs about 12 pulls on the lever to empty.  The force of pulling the lever can set the machine to skittering around on the counter.

There are cleaning problems, exacerbated by the obstructive attitude of the vendor, wholelattelove.

Detailed Commentary

Grinders need to be cleaned periodically.  Gaggia ignores the issue in its operating instructions, restricting cleaning issues to those of a damp cloth to the exterior.  Wholelattelove provides detailed cleaning instructions, containing one pitfall, which I will mention.  To clean the machine, you first take it apart.  It is held together by two tiny philips screws, whose heads are soft.  After half a dozen unscrewings and rescrewings the heads become very worn, and the screws need replacement.  This is normally after the expiration of warranty.  The screws are of a very specific size, unobtainable except from the vendor.  I ask wholelattelove for replacement.  They offer to sell me the screws for $16.  I perforce agree.  They are backordered and never arrive.  Wholelattelove support agree to find other screws that will fit.  They send them and the screws do not fit.  I complain to the service manager and get no response.  These two screws constitute a serious defect in the grinder, which defect could be easily overcome if the vendor had a supportive attitude.  So, whereas I would recommend buying this machine, first establish whether the vendor will come through with replacement screws!

Buying Experience

No problems

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Posted: November 28, 2014, 8:43pm
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