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Delonghi Grinders - Charles Levy's Review
Posted: June 25, 2006, 4:54pm
review rating: 6.5
feedback: (0) comments | read | write
Delonghi Grinders
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More About This Product
Arrow The Delonghi Grinders has 19 Reviews
Arrow The Delonghi Grinders has been rated 4.95 overall by our member reviewers
Arrow This product has been in our review database since January 17, 2002.
Arrow Delonghi Grinders reviews have been viewed 89,700 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Pete Thompson 10.00
Paul Wilmoth 10.00
Lance Goffinet 8.20
Dave McLaren 7.80
Robert Uy. 7.50

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Ratings and Stats Overall Rating: 4.6
Product Reviewed: DeLonghi DCG59 Retro Burr
Manufacturer: Delonghi Quality: 5
Average Price: Varies Usability: 4
Price Paid: $46.00 Cost vs. Value 5
Where Bought: Amazon Aesthetics 8
Owned for: 6 months Overall 1
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Motor blew after little use. I will probably replace with a Capresso.  Also, it would be nice if Amazon would know you purchased a replacemnent policy along with grinder when you complain of a defect.
Positive Product Points

It looks good when it's not moving!

Negative Product Points

Difficult to assemble, not intuitive to use, and motor blew out in about 9 months with hardly any use.

Detailed Commentary

My main grinder is built-in to my Capresso, which I love. The Delonghit was a back up for when I wanted a different coffee bean and didn't want to empty the storage compartment on the Capresso. The Delonghi didn't get a month of normal use (30 uses).  Besides the motor blowing out, the lettering system rather than the use of numbers for cups to be ground is nonsensical. The marker for the courseness of grind is an arrow imprinted into a clear container making it very difficult to see.  The grinding process seems messier then most and, once you clean it, it is difficult to know how far to screw the bean storage container back into the base. It seems to be a guessing process as to whether you should give it one more tigher turn or not.

I broiught the failure to the attention of Amazon along with the order number. They advised me to deal with the manufacturer since it was past 30 days. They gave me the website for Delonghi which is essentially useless being under construction in most instances.  

I happened to go back to the Amazon history in order to obtain the model number for the writing of this review and what did I find in the same order? A small appliance 1 year replacement policy.  Interestingly, Amazon with the order number, did not pick this up. I don't know if it's their responsibility to do so but you would have hoped that they would have.  In any case, I just notified them of the policy.

Buying Experience

Just a coffee lover but an expert on whether a motor is running or not.

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review rating: 6.5
Posted: June 25, 2006, 4:54pm
feedback: (0) comments | read | write
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