Big and Ugly for home use but does it's job very well.
Positive Product Points
Great grinder, has really improved my espresso shots. Easy to set up, use and clean. Dispenser works fine, but I only grind one shots worth of beans at a time.
Negative Product Points
Grinder is very large, makes my Gaggia espresso machine look tiny in comparison. Doesn't fit under my cabinets with the top installed on the hopper. Hopper holds 1 kilo of beans, obviously overkill for a home use machine.
I had purchased my gaggia espresso maker a few months ago and had been using a Cuisinart burr grinder that I have had for a few years. With my old Krups machine, my old grinder seemed to work fine and made OK espresso, or so I thought... When I started using the gaggia though, the espresso was weak, no crema, shots took about 10-15 seconds with the finest grind setting. As soon as I purchased my Cunill, that has all changed.
It took me about 4 or 5 grinds to dial in the grind setting. The settings are very easy to change, push down the button on the side and rotate clockwise to make finer, counter-clockwise for coarser grind. Since then the grinds have been perfect and consistent with very little adjustment required. The doser seems to work well, but is fairly tight space-wise and I always seem to dump out a bit of ground coffee removing the PF after dosing. The loose coffee that comes out collects on the tray, which is removable and easy to dump, this is a nice feature. It rarely gets any coffee on the counter. It has a built in tamper (this leaves an impression of a rabbit in the coffee, their logo), which I use to press down the coffee before using a hand tamper to finish the prep. The grinder is quiet and fairly quick. The quality of my espresso using this grinder is far superior to what I was getting with my old grinder or getting pre-ground coffee from my local roaster. I get perfect shots almost every time and I am now a firm believer that it takes a quality grinder like this to make good espresso.
Some negative points: The height of the grinder is too tall to fit under my cabinets with the hopper lid installed. I leave the lid off and I use a measuring cup and pour in and grind one shots worth of beans at a time. I would like to find a shorter hopper but have not located one yet. The website for the company is only so-so for digging up useful information. I have also not had much luck finding places that sell parts for these grinders in the US. It is not the most attractive kitchen appliance in the world, they could use some stying tips from the Italians. It is also very large and takes over my kitchen, but despite that I am very satisfied with the performance and the quality of the espresso it makes.
The Cunill doesn't have the same following as some of the more popular grinders (Mazzer, Rocky, etc) which makes it a good buy off ebay, I was the only bidder on this machine and got a fantastic deal on it.
Great buy off of ebay, brand new, no hassles and received quickly.