Looks nice, the beans all fall in, simple to produce grinds.
Negative Product Points
Despite advertising, won't do espresso for a pump machine, unless you pass coffee through twice. Clumsy getting grounds out of receptacle. Slow to grind, slow to dispense, slow to clean up the mess.
I bought the Capresso 555 to grind beans daily for my Gaggia Coffee pump espresso machine. I've shipped it back to Amazon, because it's just no good for this purpose. It was to be my first non-whirly grinder, so I can't compare my experience with it to any other burr grinders, but I can compare the grinds it produced to what I got from Starbucks and from the commercial grinders at two yuppie grocery stores: No comparison. The Capresso grounds look bigger, and they pass my Gaggia's pressurized water like they're not even there, even when I tamp for all I'm worth. Works "for all kinds of espresso machines," the box says. The Capresso customer service agent told me she'd never heard of anybody being unsatisfied with grind fineness and tried first to trick and then bully out of me a confession to a perverted idea of espresso. This after I'd told her that at Starbucks I'd asked them to grind my beans specifically for "quote" a fairly high-grade semiautomatic home espresso machine "unquote," that at the grocers I'd set the grinder dial myself so its arrow would point to "quote" espresso "unquote" (that indeed there was a notch higher labeled "Turkish," and so probably this was not the finest grind known to man I was telling her about)) and that all of these store bought grounds worked in my machine "quote" perfectly "unquote," which I defined as yielding "two ounces in about 30 seconds, just like hundreds of espresso geeks on the Web say you're supposed to get." The agent was ignorant, or jerky, or instructed to behave like a jerk or a combination of some or all of the above. I don't know if the machine I got was just a lemon, only that I won't be buying another one of these.
Note: The upper burr resides in a detachable unit, which has four screws and comes from the factory "adjusted" to produce the fine grind Capresso customers have come to expect. The manual says you'll void your warranty if you mess with these. I asked the customer service agent whether I could get instructions on how to adjust it, but she proposed just to send me a replacement of that burr piece. After I told her about comparing to commercially ground coffee and considering how slowly the espresso flows from the machine, though, she changed her mind, decided she didn't want anything to do with me.
Amazon was Amazon. Good, fast-ish. We'll see if I get a refund, including return shipping.