I recieved this as a gift just over a year ago and loved it. Easy to use and in our area cheapest and only burr grinder around. Looks good on the counter.
Negative Product Points
My wife didn't like the mess, but I got real good at cleaning up. Just before the year anniversary of owning this product the grinding cycle started shortening. I tried cleaning it out and nothing happened. It now doesn't work at all, a lot to pay for an appliance I would have hopped to last a lot longer.
Warranty was only for one year. I have not called the company about servicing yet but I have a feeling this thing is headed for the landfill, a waste of money and waste of landfill. I am now looking for a grinder again. I brought the blade grinder out of retirement until I can find and afford the burr grinder of my dreams, mostly afford. A freind asked if there is a real difference with the burr grinder and I can now say YES after going back to the blade, termporaily. I am looking at Maestro, but wondering if the price is worth it, twice as much as the Capresso.
If you got one for $20 to $30 or as a gift use it until it dies.