Ear plugs should have been included. I guess if you "had" to have this grinder based on price, it's better than canned coffee.
Positive Product Points
Smooth fitting covers and edges.
Removable grounds bin.
Negative Product Points
L O U D !!!
Non removable "hopper".
Non replacable burs.
Broke after 2 months use.
Did I mention L O U D?
Our previous burr grinder went "south". We went with the Braun burr due to the fact that we were pleased with the previous Braun burr we had, using it only for drip coffee we bought this model.
The first thing I noticed after setting it up was I was unable to remove the hopper. It has a sort of plastic locking collar inside the unit during manufacturing, preventing you from removing it. Two things came to mind. First, I would be unable to properly clean out the burrs, and second, I am unable to change the burrs. When we put beans into the hopper and turned it on, I thought it was going to eat itself. The grinder produced an irritating high whinned pitch and was extremely loud. The next morning I woke up, went into the kitchen and ground some coffee to make a pot and bring the wife a cup. Before the grinding stopped, the wife came into the kitchen and indicated she never wanted to hear that "thing" again in the morning.
We adjusted the times we used the grinder however, it simply broke within 2 months and we threw it away.
Now for drip, we use a Kitchen Aid A-9 and love it to death...For drip of course. We have a "proper" grinder for our espresso, and Rocky does not complain a bit.
Bed, Bath and Beyond. What can you say. Walked in, paid for it, walked out.