Save your $200. You can get a whirly blade grinder that's just as bad as the Virtuoso for a lot less money.
Positive Product Points
I bought this because conceptually, I liked the idea of the straight-through conical grind path.
Negative Product Points
Mine has a bit of a problem with static - mostly with the bit of chaff remaining in the bean - not as little as some people have reported or as much as others. The case doesn't seem designed to fit the mechanism inside. Because of the width of the case, the grinding timer knob on the side can't be pushed completely onto its shaft. It will periodically fall off and roll across the counter if you don't push in as you turn. The rubber button in front of the momentary contact grinding switch isn't centered over the switch. If you push on the middle of the rubber rather than on the bottom - where the actual switch is - the rubber will pop out of its socket and continue pressing the switch even after you remove your finger. You then have to use a screwdriver to pry the rubber back into place.
Detailed Commentary
Like I said, I bought it because I liked the idea of conical burrs. I was annoyed by the poor design of the case, but I learned to deal with it. The real problem is that, despite its vaunted "low dust grind", I found it to be unpredictable in how it ground drip coffee. No matter what I did, I just didn't seem to be able to dial my grind into a good cup of coffee. So the Virtuoso is in a box in the basement, and I'm the happy owner of a Mazzer Mini E. [Apparently my detailed commentary isn't long enough for the web gods, so I'll just keep adding an editorial aside until they relent.]
Buying Experience
The Virtuoso was backordered when I first ordered it. It arrived after about 3 weeks. No problems.
