We drink A LOT of coffee in our house; and this year I decided we would have great coffee for the rest of our lives. So I bought a Technivorm K-741 Coffee Maker and a Baratza Virtuoso Grinder to go with it. Everyone thought I was crazy to spend well over $400 for this combination, when I could have bought a cheap coffee maker and blade grinder for less than $50. But we've gone that route for years. The stuff we bought never lasted very long, and it made really lousy coffee. We probably spent more on the cheap stuff than we would have if we had gone with the good stuff at the beginning.
The Virtuoso is a great machine. It's heavy enough not to move around a lot on the counter-top, and it makes really great consistent coffee. Thus far, we have thrown several different sized beans ranging from regular to dark roast into it, and it has come through perfectly every time. I can really notice the difference in how the coffee tastes, compared to what it tasted like before. The machine is very well built, and should last a long, long time.
The really great thing about this machine, though, is the level of product support that comes with it. I found the service provided by Baratza in general, and Colin in particular, to be really exceptional--far above and beyond the call of duty. So, even if something goes wrong, I know it will be fixed.
I will definitely recommend Baratza to anyone I know who wants to buy a great coffee grinder and deal with outstanding people.