Can't produce fine enough grind for my Rancilio Nancy like my old Seaco 2002 could well indeed.
Both Baratza and Espressotec not helpful at all at solving this issue. I tried to re-calibrate according to manufacturer's instruction but it didn't change anything. Conical burrs are useless for espresso machines. Ony flat burr will do. I bought another Saeco 2002. the last one served me well for 20 years and the static problem can be overcome. All advertising I have read mention that it grinds fine enough from espresso to proper grind for press or filter. Wrong. Ok for other systems but espresso. Maybe could work for machines with patended filters that creates false creama regardless of the grind . I finally bought a new Saeco grinder and everything is fine. I do not haver any problems with statics as mentionned by a few users. The grin is perfect for my needs.
Espressotec not usefull in solving the problem. Basically said "we will mention this to our next customer" Doesn't help me !!! Good prices but after sale service VERY POOR.
Three Month Followup
The grinder works great but the finest setting is not good enough for my Rnacilio Nancy, despite many atempts to re-calibrate it