This grinder does a good job regardless of where it adjusted to. It is quite user friendly. Conical burrs are so nice. You get what you pay for. Commercial quality espresso grind.
Negative Product Points
Goofy plastic housing and hopper. Somewhat difficult to clean the burrs. Strange placement of the power cord. Incremental adjustment (which I hate) not micro metrical.
I love conical burrs. Call me a Schomerite if you will, but they are better. I have used mazzer, Cimbali, Pavoni, San Marco, and DRM. This grinder is almost as good for espresso as my 1200 dollar Cimbali with combination (conical and flat) burrs. It is very easy to dial in. It is not as noisy as some, but still noisy. I have read of some people having trouble with this grinder, but this is not my experience at all. I think that the Turkish settings are still a little course, but I am not an expert on Turkish coffee. However if you can't get a nice espresso with this grinder, I suspect your espresso machine. I really don't think that you need a better grinder than this one for home use, but it is not perfect. Use fresh espresso, and enough of it. Grind as fine as possible without getting grounds in the cup. Use this to find the perfect dose (a digital scale helps). If you do these things, you will probably get a good espresso with this cute little grinder.
My salesperson was friendly, helpful, and knew the product. I would say good.