I purchased this unit over the capresso infinity due to the reviews of Baratza products and their support. I would be tempted to try the capresso infinity due to the inability of the Encore to produce a consistent Coffee Press grind.
Positive Product Points
Heavy based. Higher grade long cord then most on market Solid grinder burr. Easy to clean Low-Med static Medium Noise
Negative Product Points
Not a consistent grinder for larger grind sizes (Coffee Press). Grinds are inconsistent in size past 16 on my machine. Hopper lid is flimsy and pops off easily. Coffee receptacle takes some getting use to it. Has no grip or direction for insertion. No cord holder or timer. I "macivered" a cord holder. Learned to live without timer. Difficult to take off casing for any adjustments without damaging somehow. Susceptible to scratches & bent malleable plastic during process for most lay people.
I have owned the Baratza Encore for over 2 months now. We use it daily to grind for coffee press, auto brewer, CCD and Aeropress. The grinder works well for almost all my required grinds minus the coffee press. Ideal french press grind is a coarser grind. Unfortunately the Encore does not produce a steady coarse grind. I have spoken to Baratza and they are aware of the units downfalls. I don't know if coarser grounds are better suited for flat vs conical type. The unit is quite and most of the noise occurs due to the grinding of the beans not the units operation as evident by the sound level on with no grinding action vs well grinding. Static on coffee chute varies according to room humidity. Big difference between seasons. I have not attempted espresso or Turkish grinds with the Encore. I buy local recent light-med roasted coffee which do not have any heavy oils on them so can't speak of any oily bean issues which I've read with some other manufactures units.
Purchased local from Espressoplanet. They have a great selection of coffee/tea hardware. Would buy from them again.