I PURCHASED THIS BASED ON ALL REVIEWS ON THIS SITE AND OTHERS. THE FIRST TIME I USED THE PRODUCT, WATER LEAKED FROM THE BOTTOM OF THE WATER WELL ALL OVER THE COUNTER. WHEN I CONTACTED THE VENDOR TO GET A REPLACEMENT, I INQUIRED IF THEY WERE RECEIVING SIMILIAR COMPLAINTS. THE REPRESENTATIVE CONFIRMED THAT THEY WERE RECEIVING MANY OF THE PRODUCT BACK FOR THE SAME REASON. I GUESS I'LL KEEP LOOKING FOR A QUALITY MACHINE. FYI--IF YOU DO PURCHASE A UNIT THAT WORKS, I DID NOT HAVE ANY PROBLEM WITH MELITTA #4 CONE FILTERS.
Buying Experience
ON THE POSITIVE, NEWEGG.COM, HAD BEST PRICE, REASONABLE DELIVERY $$, AND DID NOT HASSLE ME REGARDING THE RETURN. I RESPECTED THE HONESTY OF THE REP. WHO INDICATED THEY WERE HAVING A PROBLEM WITH THIS PARTICULAR ITEM. THEY INDICATE THAT THEY WILL COVER RETURN SHIPPING COSTS.