I wanted to like it, and almost kept it for the coffee quality--but, the build quality scared me back to a tried and true Braun.
Positive Product Points
The product appears to be a restaurant-grade item, but the components are quite shoddy. Hard to use. The coffee it made was quite good.
Negative Product Points
Overall "cheap" feel and cumbersome to use. The top lid is thin stamped metal, held on by the tiniest lip that mates with the plastic reservoir. The filter holder is retained by a cheap clip, necessitating a two-handed push to seat it. Pouring without raising the lid (which looks possible) results in a mess of spilled coffee.
This item is the epitome of style over substance. It is a testament to low cost of Chinese metal casting technology, which allowed the manufacturer to simulate a quality product at a cheap price. The product appears to be a restaurant-grade item, with a nicely designed shape, but the components and "feel" are quite shoddy. The shape and the polished cast aluminum look great from across the room, but lose their appeal upon handling and close inspection. (Surprisingly, the wire handle on the pot looked the most scary--as a potential finger trap--but turned out to have a very solid feel.) The on/off and temp dials look like commercial components, but are the wobbliest I have felt. The water reservoir is large and easy to fill, but the lid that covers it is very thin stamped metal, feels cheap, is hard to put in place, and really should not need to be a non-attached item. Why not a hinged top that stays with the maker?
The filter holder (which does not seem to match the shape or prevent folding of the specified standard #4 filter) is retained by a cheap clip, necessitating a two-handed, hard push to seat it. Again, why not a hinged filter holder?
The pot has to be angled into place under the filter holder, with enough force to compress the "brew stop" valve. Pouring without raising the lid (which looks reasonable and possible) results in a mess of spilled coffee.
Mine arrived with a faulty pilot lamp (which led to me walking away from the house with the pot on, and producing a short pot of tar). I returned it and bought another Braun.
Online order arrived quickly and shipping was free.