Great coffee with unreliable electronics that can not be recommended.
Positive Product Points
Makes very good coffee and the temperature is close to 200. Brew time is not too slow. The SS carafe holds heat extremely well provided it is preheated with hot water. The power cord length of approx. 5' is a plus and appears of high quality. I've never owned an insulated carafe machine and appreciate the fact that the machine turns off once the brewing is complete, i.e. there is not hot plate to worry about leaving on and burning the coffee.
Negative Product Points
The machine quit working after 2 years. Heated water was no longer being transferred to the drip area. I've had 2 overflow instances when the spring valve at the bottom of the drip cup must have become clogged (but I use regular sized filters and my normal pot size is 6 cups). It's a bit noisy but I used to think it to be part of the charm of the maker that clearly has a powerful heating element. The SS carafe has to be kept very clean or it can retain stale coffee smell that is difficult to remove. It's tough to manually clean the carafe with such a small opening at the top.
Overflows aside, I was very happy with the machine prior to it breaking down. I had developed a method to clean the carafe: long soak in dilute DW liquid, followed with about 1 h with baking soda solution and manual cleaning. I actually purchased the machine to replace a TV mocha master I had purchased based on a magazine review. That machine felt much cheaper (cheaper plastic specifically) and had a significantly larger foot print on the counter than the Newco. The Newco made great coffee compared to the Bunn it replaced. I will not be buying another Newco to replace it though. It's a risk I can't afford quite frankly. The Bunn came out of storage today and the search for a good and reliable maker begins again.
I joined this forum to share this experience and express my appreciation for the guidance I gained before making the Newco purchase.
Direct from manufacturer so easy. It was back-ordered about 2 months.