I've gone through about 15 dripmakers over the past 45 years and this one is the best so far.
Positive Product Points
Fast, hot brewing. Meets SCAA time and temperature requirements. Easy to fill and pour. Makes excellent coffee.
Negative Product Points
Water fill overflow is a hole in the back of the water container. If you overfill cold water will leak onto the counter. Has a detent lock on swing-away filter holder. If you don't fully close filter holder, and put thermos fully in, coffee won't drain into thermos and makes a big mess on the counter. Once one learns to take care, no problems.
This unit is of very high quality internal construction; it is made by a company which makes heavy-duty restaurant coffee drip equipment and has done so for many years. The outside is a nice brown-colored plastic and feels solid and sturdy; no "cheap plastic feel" at all. The heating element is a heavy-duty high wattage unit which quickly reaches the ideal brewing temperature. Unlike most consumer units, when the water is used, the unit does not turn off. Instead a built-in delay allows all the water to drip from the basket filter into the thermos and then the unit gives 5 beeps and turns itself off--a very thoughtful feature for complete brewing. There are no elaborate controls--just sealed on and off buttons, an "on" light, and the automatic shutoff.
Note that using this with a good bean grinder such as the Capresso Infinity, which produces very uniform grinds, and best quality beans (I like Green Mountain Colombia Supremo Popoyan) produces outstanding coffee. I had been using a Braun burr grinder for 20 years and it seemed to work ok, but the Capresso yielded a tremendous improvement in flavor. This might also have to do with the Capresso grinder operating at a lower temperature than the Braun, which is a cylindrical burr grinder, while the Capresso is a conical screw burr grinder.
Ordered it on the internet. It came in a week, well packed in a plain white box.
Three Month Followup
Make sure the valve under the filter is free of coffee grounds before loading, to avoid overflow. Do not let the base get wet or the counter get flooded or there is danger of electric shock.