If you love good coffee but are not a snob, this is a great cost-effective system.
Positive Product Points
Different strengths and flavors for those who have different tastes in the house. It's FREE if you sign up for their convenient mail service. Coffee much better than standard drip coffee
Negative Product Points
If you want espresso or my favorite, Turkish coffee, you won't get it here. You are limited to the six strengths and flavors available from Melitta. Other pods do't taste good in this machine.
I use Buzzworthy, the strongest, but you can choose weaker and flavored varieties. Other varietites include vanilla and hazelnut. Don't pay a penny for it. You get it for free online or advertised on TV, and they send you two boxes of pods per month for $12.00 shipping included. The coffee is great if you want quick, hot coffee. Quality is closer to high end than low end coffee, but it may not meet coffee snob standards. I put the buzzworthy variety up around starbucks drip. The machine is very easy to use and keep clean. You can remove the water resevoir to clean and fill. All the parts that coffee touches can be removed and cleaned in the dishwasher. To make coffee you just push the on/off button then push the button for the size you want and away it goes.
Got by calling the number on TV commercials. Only paid for the first two boxes, $12.00, nothing for the machine. We are very happy with the automatic delivery and no billing games.