Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
consumer product reviews
filter drip coffee maker reviews
Keurig K-Cup - Sidney Bales's Review
Posted: April 4, 2011, 3:45pm
review rating: 6.7
feedback: (2) comments | read | write
Keurig K-Cup Machines
Where to Buy
Arrow Seattle Coffee Gear
Arrow Chris' Coffee Service
Arrow Amazon
 List your business site here.
About "Where to Buy"

More About This Product
Arrow The Keurig K-Cup has 27 Reviews
Arrow The Keurig K-Cup has been rated 7.64 overall by our member reviewers
Arrow This product has been in our review database since October 23, 2007.
Arrow Keurig K-Cup reviews have been viewed 279,462 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Sandy Andina 8.50
Stephen Rudolph 8.00
John (The Harbor Pirate) Dupee 8.00
Sidney Bales 6.67
Davin Gegolick 6.50

Previous Review Next Review
Ratings and Stats Overall Rating: 3.6
Product Reviewed: Keureg B60
Manufacturer: Keurig / Green Mountain Quality: 3
Average Price: Varies Usability: 10
Price Paid: $150.00 Cost vs. Value 0
Where Bought: Kroeger Aesthetics 5
Owned for: 1 year Overall 0
Writer's Expertise: Just starting Would Buy Again: No
Similar Items Owned:
Bottom Line: The machine is garbage. Keureg customer service will test your patience.
Positive Product Points

Single serve Kcups are simple.  The coffee is good.

Negative Product Points

After 3 months the machine quit working.  Customer Service is shoddy.  I will never buy one again.

Detailed Commentary

So I bought my Keureg on sale for my husband.  We made good coffee 2 cups every morning.  After 3 months it made significantly less coffee than when we started.  I called the Keureg Customer service number, was told their technicians are all busy, they would get back to me in 24 to 48 hours.  Right.  I got a call and the girl rattles her number off so fast I couldn't understand it.  

Start over again.  Wait 10 minutes to talk to a technician.  He lectured me about my water quality, and needing to descale the machine.  OK.  I descaled the machine, still get much less coffee than it says.  Called the Customer Service again. The technician is busy.  Imagine that.  

Got a call from yet another technician who has me go through all these trouble-shooting tricks, when it doesn't perform properly, he says he will send me a new cup holder.  That will take care of things.  I get the new cup holder, I still don't get a full cup of coffee.   The machine still doesn't work well.  Customer service says it has more trouble shooting things to try, as soon as they get back to me.

So between living my life,  that silly thing called a job and not having the time to sit and wait for 24 to 48 hours, my Keureg is now a year old and worked properly for 3 months.  My friend had to go through 4 replacement machines, is on her 5th hoping it works this time.

Buying Experience

Kroeger was fine.

Previous Review Next Review
Write a Review for this Product
review rating: 6.7
Posted: April 4, 2011, 3:45pm
feedback: (2) comments | read | write
Login Password
forgot pw | signup
Cafe Espresso Machines
Video reviews, nationwide installation, leasing options... Nuova Simonelli, Rancilio, La Marzocco.
Cafe Solutions
Commercial sales and service, nationwide installation, equipment leasing options.
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2015 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.195776939392)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+