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Delonghi Coffee Makers - Alan Redcliffe's Review
Posted: February 3, 2011, 5:17pm
review rating: 0.0
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Delonghi Coffee Makers - Other
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More About This Product
Arrow The Delonghi Coffee Makers has 14 Reviews
Arrow The Delonghi Coffee Makers has been rated 4.99 overall by our member reviewers
Arrow This product has been in our review database since November 4, 2003.
Arrow Delonghi Coffee Makers reviews have been viewed 89,777 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Michael Hendricks 10.00
Mikell Herrick 9.50
Greg Thistle 8.33
Michael Wong 8.00
Rick VW 7.00

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Ratings and Stats Overall Rating: 1.0
Product Reviewed: ESAM6700
Manufacturer: Delonghi Quality: 0
Average Price: Varies Usability: 0
Price Paid: $2,700.00 Cost vs. Value 0
Where Bought: Harvey Norman Aesthetics 5
Owned for: 1 year Overall 0
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Crap. and Delonghi after sales service attitude sucks
Positive Product Points

Reasonable quality espresso

Negative Product Points

Milk not frothed at high enough temperature so coffee needs microwave to heat up after making.
Milk jug attachment intermittent on sensing if it is attached and froth inconsistent. was bought to make life easier but now regret ever seeing the thing

Detailed Commentary

Don't buy a fully auto machine under any circumstances. You sacrifice control over any individual variables. Go for a double boiler semi auto.
I would swap in an instant if offered but Delonghi Australia wont play ball. They say Italians like coffee this way so that must be the correct way to have coffee, sorry but Italians are not always right. . The attitude of the Delonghi phone answering staff leaves a lot to be desired. Initally they would not acknowledge any problem and I had to go to the manager of their service company to get any response bordering on helpful.
There should be some method of increasing the temperature of the finished product without burning the milk. I can use a manual frother and get exactly what I want. Even after fitting a restricter grommet the milk is still not hot enough.

Buying Experience

Harvey Norman gave a good discount from the RRP but knowing what I do now you could offer $2k off and I still wouldn't touch it

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Posted: February 3, 2011, 5:17pm
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