Looks nice. The thermal carafe is nice and seems to keep coffee fairly warm, at least for a couple of hours.
Negative Product Points
The grind and brew maker we purchased is a little different than the one pictured, however, I'm sure it is basically the same machine. I can't believe that this thing only lasted us a little over one year! I will be very weary about buying anything from cuisine art from now on. I have tried to call their customer sevice multiple times and after I read them the model number I get mysteriously disconnected. This has happened three times. I have emailed them numerous times and never had a single response. I can't say enough bad things about the customer support, so I'll stop now.
Detailed Commentary
Save your time and money. Go buy a $20.00 drip coffee maker and a grinder. The "convenience" isn't worth it. It was a complete pain in the back side to keep clean. The steam from making just one pot of coffee is enough to cause coffee grinds to get stuck in the chute from the grinder to the basket. So when you go to pour your first cup of coffee you get slightly off colored water. I don't know about anybody else, but when I first get up in the AM I am usually not in the mood to play with things of this nature. After about one year of ownership this machine began to only brew about 2-3 cups at a time. We would have to push the start button 5-7 times just to make one whole pot of coffee. I thought the whole premise behind this coffee maker was convenience?
Buying Experience
I love Williams Sanoma and will continue to shop there. We thought about taking it back, but instead opted to keep the thermal pot and toss the rest of it in the trash.
