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Capresso CoffeeTeam Therm - Keith R Thompson's Review
Posted: September 19, 2007, 1:09pm
review rating: 7.0
feedback: (0) comments | read | write
Capresso CoffeeTeam Therm
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More About This Product
Arrow The Capresso CoffeeTeam Therm has 9 Reviews
Arrow The Capresso CoffeeTeam Therm has been rated 6.76 overall by our member reviewers
Arrow This product has been in our review database since November 13, 2006.
Arrow Capresso CoffeeTeam Therm reviews have been viewed 45,170 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Chuck Matthews 9.50
Larry Gainsburg 7.50
Paul Madden 7.00
Keith R Thompson 7.00
Gary Petrauskas 7.00

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Ratings and Stats Overall Rating: 6.0
Manufacturer: Capresso Quality: 5
Average Price: $299.00 Usability: 8
Price Paid: $299.00 Cost vs. Value 5
Where Bought: Specialty kitchen store Aesthetics 8
Owned for: 1 month Overall 4
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: All form, no function.
Positive Product Points

Great aesthetics, but barely fits under kitchen counters.

Negative Product Points

Filter bin occasionally fails to swing into position after grinding. Beans frequently fail to feed into grinder, resulting in a pot of warm water.

Detailed Commentary

The first few times I used this machine, it failed to brew anything but a pot of warm water. The problem is the finger guard, which is too low to allow the beans to feed into the grinder consistently. What usually happens is the first few beans within reach of the grinder are ground, but the process hollows out a 'cave' beneath the finger guard which prevents the rest of the beans from feeding.

After speaking to a customer service rep at Capresso, he was kind enough to send me a taller bean hopper to replace the standard one, the theory being that the finger guard was higher (it isn't) and the weight of the additional beans would cause them to flow into the grinder better. Didn't work. The machine also manages to spew ground coffee all over the counter top on a regular basis.

I finally solved the problem by taking a Dremel tool and cutting off the three pylons holding the finger guard and removing it completely. That solved the grinding problem.

Unfortunately, the very next morning, the filter bin failed to swing into position under the brew head after grinding and the coffee failed to brew. Thinking I had forgotten to push the timer button the previous night, I pushed the 'Coffee Now' button and the machine began grinding, filling the filter completely to the top with ground coffee.

This machine is a triumph of form over function. It looks very stylish, but is defeated by continuous operational glitches. The coffee it brews, while acceptable, but unexceptional. Tomorrow, I will return it to the dealer for a refund or exchange. No one should have to put up with this in a $300 machine.

Buying Experience

The dealer was a specialty kitchen shop in Bath, Maine. Very helpful, but tomorrow I'll find out if they accept the return of the machine. It's been almost a month since I bought it, but I spent the time trying to get it to work consistently.

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review rating: 7.0
Posted: September 19, 2007, 1:09pm
feedback: (0) comments | read | write
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