Nice looking, quality build, but just doesn't get hot enough. Returned 2.
Positive Product Points
Nice looking. Easy to use. Feels like quality.
Negative Product Points
Not hot enough. I returned two of them because the product was not hot enough. I measured the temperature in the carafe after brewing and it was about 160 F and an hour later about 130F.
The Capresso MT 500 came highly recommended as a drip machine that meets temperature standards. I was disappointed. I really wanted this machine to work out for me because it looks good and has all of the things that I wanted especially a thermal carafe. I returned it twice because the measured temperatures were significantly lower than advertised, and the coffee was just not hot enough. In fact I had some guests over last week and they commented that the coffee was not hot. That was it and I returned the second one. Now I am looking again.
I bought it at Kitchen Kapers and they were very nice and took back the return twice. They mentioned that they sell a lot of this unit and never have had this problem.