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Capresso MT 500 - Liz Reisberg's Review
Posted: July 15, 2006, 11:54am
review rating: 0.0
feedback: (0) comments | read | write
Capresso MT 500
Where to Buy
Arrow Seattle Coffee Gear
Arrow 1st in Coffee
Arrow Amazon
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More About This Product
Arrow The Capresso MT 500 has 46 Reviews
Arrow The Capresso MT 500 has been rated 6.88 overall by our member reviewers
Arrow This product has been in our review database since February 23, 2002.
Arrow Capresso MT 500 reviews have been viewed 230,800 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Sam Graves 9.33
Bill Womack 9.33
Don Smith 9.25
Trisha Neimi 9.12
Tim Brunson 8.20

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Ratings and Stats Overall Rating: 4.0
Manufacturer: Capresso Quality: 3
Average Price: $159.00 Usability: 7
Price Paid: $169.00 Cost vs. Value 0
Where Bought: 1st in Coffee Aesthetics 8
Owned for: 2 months Overall 2
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned: GE 4-cup drip
Bottom Line: I wouldn't recommend the Capresso MT500 to anyone unless they tried a cup brewed from it before purchase to make sure that they like what this machine produces.
Positive Product Points

It's an attractive appliance on the kitchen counter.  Carafe keeps coffee very hot.

Negative Product Points

I missed the swing out filter basket that I had with my Krups.  This unit has to be pulled all the way forward, out from under the cabinets and onto the edge of my kitchen counter so that I can lift the whole top up to set it up for brewing.  I tried every grind (grinding at home; getting Peets to grind fresh beans) and I never got the flavorful cup of coffee I hoped for.  For my taste, this machine brews too quickly without allowing enough time for water to be in contact with the coffee.

Detailed Commentary

The best part of the experience of owning (briefly) and returning this coffee maker was the great customer service from 1st in Coffee. They suggested I return the unit to Capresso to have it checked, which I did.  Capresso assured me that it functioned the way it was suppposed to.  1st in Coffee gave me a full refund, even though by the time the coffee maker had gone back to Capresso and come back to me, I was well past the 30 day guarantee.

I bought the MT500 based on the reviews I found here.  I wonder if my palate is just different than everyone else's.   I think this coffee maker brews too quickly, short changing the time that the water is in contact with the grinds.  I tried the 2-4 cup button, grinding finer, using more coffee, etc. but all I ever got was stronger or weaker, never more flavorful.  

I was very disappointed with this unit, more so considering the investment.  My 30-year old GE 4 cup auto-drip with a flat bottomed filter basket brews slower, richer coffee than I ever got from the MT500.

Buying Experience

1st in Coffee is the best.  Very responsive.  Excellent customer service.  I highly recommend them.

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Posted: July 15, 2006, 11:54am
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