I was concerned about this machine making and keeping the coffee hot, but on the Coffee Geek's recommendation, I bought it. I have not been sorry in the least. Thanks. This is a sleek looking machine that makes great coffee and keeps it hot for many hours. I have gone to work and come home to a steaming cup of coffee. Amazing. Bottom line is I will replace this machine will another just like it. As a matter of fact I am looking into buying another just to have one when this one gives up the ghost.
Awholelatta coffee company needs some lessons in advertising and customer satisfaction. My unit was a rebuilt model (the unit as I mentioned works wonderfully) however there were no charcoal filters. After a long wait on hold, I was told that is the way the reconditioned units come. No such notice appeared onthe website. The rep I talked to must have thought our conversation was over because the next thing I heard was a dial tone. Fool me once shame on you...fool me twice...it won't happen again!