This is a drip coffeemaker and is the best one I have ever owned! I love the coffee it brews for my Daily Grind!
Positive Product Points
The product comes packaged well. It is built solidly. It really is aesthetically appealing. It is easy to keep clean. It is very easy to fill with coffee. It is very easy to use.
Negative Product Points
It is a bit on the expensive side. Pouring water into the machine requires some care as the receptacle is narrow and one can easily miss the target. DO NOT OVERFILL THE 10 CUP CAPACITY MARK or you will overflow the carafe and make a mess. The lid on the carafe is difficult to undo when you tighten it down.
I purchased this coffee maker because of the Coffeegeek, first impression, and I also took to heart the other two reviews on this site. I can say that there were no surprises in the purchase nor operation of the unit. I enjoy reviews which tell it like it is! The MT500 makes great coffee! The test is from my friends who are very picky about their coffee. They love having coffee at my home! I have now changed the charcoal filter three times and it makes a helluva difference in the taste of the coffee. It removes chlorine and...very well! Interestingly, you notice that the filter has worn out immediately. Just around the time that the 'change filter' light comes on; the coffee becomes a sharper and less drinkable brew. Change the filter and "BAM" right back to great coffee! The coffee brewed is strong; smooth and hot! Everytime! I'd like to see the company offer spare o-rings for the carafe lid. It squeezes down and the lid is more difficult to open. One can purchase any component of the MT500 from Capresso Inc., including a lid for $6.00; so this may be moot. I've owned the MT500 for four months and I am chuffed with my purchase!
I purchased the unit from Aabree Coffee. They were very considerate and prompt with the delivery. They informed me of the delivery via e-mail and threw in a 1/2 pound of coffee to boot! Nice touch! The MT500 manual comes with an order form for components which one may need and there is an 800 number provided in the manual and on a decal on the machine itself. A very service oriented company and distribution group. Great experience in shopping and ownership.
Three Month Followup
3 month follow-up is moot since I've now had the unit for almost a year. To wit; none of my impressions have changed. My new impression is that this is a solid performer a year later. The coffee is still great and the unit is as good as the day I bought it!! I actually purchased a couple of new lids for the carafe since they came with tht o-rings I wanted. A new lid works wonders in the pouring as well as, the coffee temperature maintenance! I change my overall rating to a nine!