Actually, in spite of a few minor faults, I LOVE this machine! It's simple, makes great drip coffee, and is relatively low maintenance.
I bought my Capresso maker about 2 years ago, right after Christmas, after someone recommended that I check it out. I've since recommended it to several relatives who want to make decent drip coffee with minimal hassle. Great for early morning coffee, since you just add water, put in a filter, and let it do its thing. It has a timer built in, so you can set it the night before, and let it automatically grind and brew in the morning.
Also great for larger groups of people, because it makes "better than average" coffee all by itself. The burr grinder is built in, and grinds directly into the filter, automatically measured! No fussing with grinders, etc. (I don't feel like "re-adjusting" my tuned Mazzer Mini just to grind drip!) You never dread making coffee in this machine.
I've heard a few reports of bad units, but mine has been absolutely fine, and I've run LOTS of coffee through it. If you don't get a bad unit, just treat it well, keep it clean, and it should last a while. It's not that hard to clean, even if the design could be streamlined quite a bit. The quality of the coffee makes all the other issues minor, to me. Make sure you buy good quality beans (or roast your own), and all your guests will be in love with you!
You are paying for ultimate convenience to make good drip, but I think it's worth it.
Great conversation piece, I should add...