Good product with a couple of major issues. Buy it if you have an extra $110 and can live with it's flaws, otherwise wait for the next model.
Positive Product Points
Really fast brew times. A pretty good cup of coffee, maybe a 7 out of 10. Really great customer support. Parts and supplies are easy to get. Asthetics are good.
Negative Product Points
The filter basket is simply too small. When you put enough grounds for a full pot, many times it overflows. Bunn sent me a flow restrictor to help, but then it takes a lot longer to brew, thereby defeating the speed advantage. The water storage and delivery system is confusing. You never know how much water is in the reservoir, and sometimes if you put in a certain amount of water and close the lid, a lot less is brewed because of this poor design. Simple fix - give us a clear reservoir so we can see the water level. My experience is the metal carafe keeps things very hot if you preheat it, contrary to what another reviewer indicated. The carafe is made in Japan, so the quality is there. The problem is the metallic taste, it is really bad. I prefer glass lined thermoses for that reason - taste.
I am really picky about everything. That being said, this coffee maker still got a 6 out of 10, which is generous for me. Maybe for some people, it wouldn't bother them. Not being able to see how much water is in the reservoir really bugs me. The overflow thing I can live with. I am going to a professional setup with a permanent water line, and a big-ass basket. The engineers who worked on this one at Bunn should be fired. Was it worth $110? Not sure, but I would say the coffee tastes better than all the Braun, Krups, Mr. Coffee, etc. that I have paid upwards of $80 for, and it is very fast. I will probably buy another Professional Bunn or Newco, or perhaps a Technivorm. Bunn has great service, and a good foundation with this product, but it just has a ways to go before it is ideal. Oh yeah, one more thing, anyone thought of making a coffee maker that has open or adjustable bottom? This would allow us to use a large airpot, or a small carafe, or anything in between. That way we are not stuck with the stock issue container. Probably too revolutionary.
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