Nice look. Easy to use. Good tasting first cup of coffee. Automatic shut off. Coffee chamber removes for easy cleaning.
Negative Product Points
Poor workmanship. Muddy coffee at end of pot. Coffee not hot enough. I do not like their customer service.
My husband complained at first that the coffee wasn't hot enough. So I just started using hot water to make the coffee. I've always done that. Then the coffee was hot enough. You can't get a second cup of coffee because it seems all "muddy". YUK When I was cleaning the carafe I tapped the handle the wrong way I guess. Well, it broke off. There goes my coffee pot!! Now I am checking this site to see what others recommend. I won't re-purchase this coffee maker. I contacted Braun/Gillette and they sent me a website where I can "purchase" a new carafe. For the price I might as well just get a new machine.
This was my second coffee maker purchased here in a month. The first was a Delonghi that overflowed all the time. I returned that one without any problems and purchased this Braun. I'm sure I can return this one also, I just can't find my receipt. I will go back there now and purchase my next coffee maker.