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Sunbeam EM6900 - Dr Coffeebean's Review
Posted: March 28, 2013, 2:53am
review rating: 0.0
feedback: (0) comments | read | write
Sunbeam EM6900 Espresso Machine
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More About This Product
Arrow The Sunbeam EM6900 has 7 Reviews
Arrow The Sunbeam EM6900 has been rated 6.77 overall by our member reviewers
Arrow This product has been in our review database since October 19, 2005.
Arrow Sunbeam EM6900 reviews have been viewed 48,622 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Travis Hall 7.33
Syd Low 6.75
Tony Cavill 6.00
Andrew J 5.00
Stephen Dean 5.00

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Ratings and Stats Overall Rating: 4.6
Manufacturer: Sunbeam Quality: 1
Average Price: $599.00 Usability: 8
Price Paid: $699.00 Cost vs. Value 2
Where Bought: Harvey Norman Aesthetics 7
Owned for: 4+ years Overall 5
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned: EM6910
Bottom Line: Don't waste your money, buy a more reliable machine
Positive Product Points

Makes a very good coffee
Dual pump system is a plus
User friendly
Well designed machine

Negative Product Points

Not built to last
Paint starts flaking off after two years and makes it into water reservoir
Open water reservoir is prone to insects falling in

Detailed Commentary

We have had two Sunbeam EM6900s espresso machines in the 7 years that we have been living in Australia. Both completely broke down after a few years and were beyond repair. Our second machine recently stopped steaming properly. They are very user-friendly and their design is well thought off--however, it is the quality of their manufacture which is the main problem. The painted surfaces becoming bubbly and starting to flake off is particularly worrisome, especially from some a health perspective, as the paint dust makes its way into the water reservoir. We have contacted Sunbeam about this a few times, but their customer service department never had the courtesy to answer or address our concerns. You are better off with another machine. We are looking for a new machine, but it will not be a Sunbeam EM6900 again!

Buying Experience

Buying experience was great. Customer service was an issue, especially, since these machines start to get issues after the warranty has expired. Do not expect Sunbeam to be open for comments or to provide any customer service. Lousy service would be the best way to describe it.

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Posted: March 28, 2013, 2:53am
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