Looks professional, has an active cup warmer, programmable serving size, stainless steel exterior, 18 settings for grind and adjustable coffee dosing.

When initiaily released, had a plastic steam manifold that will eventually crack and leak (possibly causing main board failure from water exposure). Most refurbished units have a new metal steam manifold that will last forever.

After researching automatic espresso machine for a couple weeks, I decided I wanted a Saeco, due to parts being readily available (and I did not want to spend more then $300, but I wanted to get a feature packed unit). I ended up getting this machine off ebay from someone who listed it as not working (display showed "needs prime"). I assumed the real issue was a bad pump, bad seals or a lack of understanding how to prime the machine. I wanted to get a machine like this cheap and fix it. Come to find out, the machine works fine and did not need parts. After priming, the machine functioned well. I did however, need to clean out and adjust the grinder.  I discovered the grinder had been taken apart, but not adjusted properly when reassembled. I found the directions online, and had it grinding properly within 30 minutes or so. I also verified this unit was not refurbished because the original steam manifold (plastic) was still intact, but not failed yet. So I ordered a new metal manifold ($28 online) so I can replace it and prevent the failure that will eventually happen (the weak spot on this machine and all Incanto type models). After a good cleaning and adjusting, I now have a fully functional auto espresso machine for $200 ($175 plus $25 shipping)! Makes great espresso, and much easier then my semi-automatic unit.

Great! When buying from ebay, always check feedback, and avoid bad/low feedback sellers to make sure you will have a good experience.