if you want consistant delicious results at a great price, buy it.
Positive Product Points
I am so happy with this machine. It has its own grinder, so my grind is always fresh and the wide array of grind settings make it sure you will find the right one. The machine is easy to care for. The machine is easy to learn to use.
Negative Product Points
There is a short wait time between making the espresso and frothing for latte. And when making several lattes in a row you have to hit the coffee button to get the water up to the steaming area in between frothings. Not a big problem, just a routine to get into.
Looking for value, I had bought two krups machines, they ended up at goodwill. They were hard to use and clean and made very bitter espresso. I did a lot of reasearch and thought about getting a Rancillio Silvia, but heard it would take a lot of experimenting to get a non bitter espresso from one because they run so hot. Also I would have had to purchase a grinder seperatly. I was very hesitant to buy the Spidem trevi combi, because it was such a good price, I thought it couldn't be a very good machine. But it had all the right qualities, even the internal grinder was a burr grinder,, so with much trepidition I ordered it. It came very promptly, but I just left it setting here and looked at it for a couple days, actually afraid to USE it and find out it was just another krups in disguise,,, finally I fired her up and took her for a spin!! I was SO pleased to find the espresso was smooth, delicious and creamy and it frothed and heated the milk quickly and easily the taste was better than I was getting at any of the local cafes and it was just a cinch to clean up afterwards. The owners manual leaves a little to be desired,,, but, having bought it at First Line was a definite advantage here, becasue they have answered all my email questions quickly, patiently, kindly and promptly. We are just loving the latte we are getting from this machine, what more could you want?
1st-line has been great before and after the sale. Also love their beans!
Three Month Followup
here we are at a little over two years of using our trevi combi. We are still loving the lattes we get from her and dreading the day she passes on and we have to replace her! We have had to purchase a couple of new parts this year for her, but they were not expensive, came quickly (thanks again,first line!) and were simple to install ourselves. Would buy another one any day.
One Year Followup
afterseveral years (5 ish) of using the spidem trevi combi, we decided it was time to upgrade to a semi automatic. we bought a saeco vienna deluxe. We just don't get the quality of crema in our shot now as we did with the trevi. we have adjusted and adjusted the settings,,,,, finally brought the trevi back out and are using it frequently for the crema and excellent quality espresso shots and using the vienna to froth milk and for when we are in more of a hurry for an espresso as it does do the job much faster than the trevi.. still saying all in all the trevi was the better of the two.