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Solis Palazzo - Michael Garrido's Review
Posted: January 10, 2006, 1:31pm
review rating: 0.0
feedback: (0) comments | read | write
Solis Palazzo Super Auto
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More About This Product
Arrow The Solis Palazzo has 4 Reviews
Arrow The Solis Palazzo has been rated 7.30 overall by our member reviewers
Arrow This product has been in our review database since December 24, 2004.
Arrow Solis Palazzo reviews have been viewed 23,971 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Ernie Meunier 9.00
Peter Muller 5.00
Michael Garrido 0.00
Alex Kuhlman 0.00

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Ratings and Stats Overall Rating: 8.0
Manufacturer: Solis Quality: 6
Average Price: $899.00 Usability: 9
Price Paid: $699.00 Cost vs. Value 9
Where Bought: Cafe West Aesthetics 9
Owned for: 2 years Overall 7
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned: Saeco Vespresso
Bottom Line: Great machine ... styling, brewing etc. but durability may be an issue.
Positive Product Points

Great espresso. Fast brewing and frothing.

Negative Product Points

Durability.

Detailed Commentary

I've been generally pleased with this except for two problems.  The first had to do with the replacement of the steam manifold (after only about 4 months).  Apparently, they used a faulty manifold which had a seam that failed (the newer ones are seamless).  The second has to do with the unit shutting down after being on for a bit.  Both necessitates an expensive and time consuming process of sending it back to Cafe West for repair.  On a positive note, they're very good and supportive.

Aside from that, this is a great machine.  Durability was the only issue I had.

Buying Experience

The vendor was a distributor of Cafe West.  Great shipping but service had to go directly to Cafe West.

Three Month Followup

Although it's a good machine, I had to return it twice at considerable expense (see my initial comments). Once to repair a faulty steam manifold (their problem) and the second for my keeping the unit on too long burning something out.  Although the second is my fault, it would be nice to have known that you can't keep the unit on for long periods of time.  I don't think it's produced any longer and i've since bought another brand's automatic WHICH automatically turns itself off (the time is programable too).

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Posted: January 10, 2006, 1:31pm
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