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Saeco Aroma - All - Doug Dollahan's Review
Posted: November 6, 2005, 1:50pm
review rating: 5.0
feedback: (0) comments | read | write
Saeco Aroma Espresso - All
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More About This Product
Arrow The Saeco Aroma - All has 26 Reviews
Arrow The Saeco Aroma - All has been rated 7.92 overall by our member reviewers
Arrow This product has been in our review database since October 28, 2007.
Arrow Saeco Aroma - All reviews have been viewed 259,962 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Tim Cashin 9.00
Tom Stubbs 8.33
Brian S 7.25
Nick Romancer 6.50
Dave S. 6.40

Previous Review  
Ratings and Stats Overall Rating: 6.8
Manufacturer: Saeco Quality: 7
Average Price: $300.00 Usability: 7
Price Paid: $209.00 Cost vs. Value 6
Where Bought: wholelattelove Aesthetics 7
Owned for: 1 month Overall 7
Writer's Expertise: I love coffee Would Buy Again: Yes
Similar Items Owned:
Bottom Line: Buy a new one.
Positive Product Points

Pleasing appearance, easy to operate

Negative Product Points

Working properly now, none

Detailed Commentary

I bought this machine as a refurb, so not all the items that come with a new one were included. I used the pressurized portafilter that came with the machine and it leaked right from the start.  I called tech support (at the store where I purchased it) and they gave me several tips to try.  It still leaked. I then called Saeco tech support and they were very helpful and sent me new grouphead gaskets and a non-pressurized portafilter. The Classico works fine now.

Wholelattelove was very helpful, but Saeco was the one that solved the problem.  I had to buy the gasket and the portafilter, since Wholelattelove didn't stock them.

Buying Experience

The buying experience was painless...just another learning process.  The vendor was very helpful trying to resolve the issue, but seemed to be overburdened with tech calls.  They didn't stock the part that was necessary to fix the problem.  Answered all my calls, but Saeco tech support was better.

Three Month Followup

Haven't bought a new one, still using this one, speaks for itself, no?

Previous Review  
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review rating: 5.0
Posted: November 6, 2005, 1:50pm
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