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Saeco Vienna Deluxe - Alastair Thomson's Review
Posted: December 15, 2005, 5:22pm
review rating: 0.0
feedback: (0) comments | read | write
Saeco Vienna Deluxe
Where to Buy
Arrow 1st-line Equipment
Arrow 1st in Coffee
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More About This Product
Arrow The Saeco Vienna Deluxe has 22 Reviews
Arrow The Saeco Vienna Deluxe has been rated 7.31 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Saeco Vienna Deluxe reviews have been viewed 150,669 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Alex B 9.00
Roger Placer 8.21
Jimmy Keeler 7.50
Joe Foo 7.40
M Ham 7.00

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Ratings and Stats Overall Rating: 3.2
Manufacturer: Saeco Quality: 2
Average Price: $549.00 Usability: 5
Price Paid: $430.00 Cost vs. Value 2
Where Bought: 1st Line Equipment Aesthetics 4
Owned for: 6 months Overall 3
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Would be great if the quality was there.
Positive Product Points

Simple to operate, quick moderately consistent shots

Negative Product Points

Very poor quality

Detailed Commentary

Bought this to replace a machine I managed to break while repairing it... Anyway, it was the best price I could find at the time, and a bonus was that it was automatic.

Took a week or so to figure out the optimal grind - which means that I wasted a lot of coffee with it too fine and the machine decides to stop and dump...  Once I got it figured out it was OK. Then I started to roast my own beans and the need to adjust the grind for every roast became a real pain - and more wasted coffee.

Then came the problems. First the thermostat quit for the steamer - Saeco told me that it needed descaling. Descaled. They told me I had to use THEIR descaler. Found theirs and it still didn't work. They claimed that I hadn't done it properly. Gave up on steaming.

Then the adjustment for the grinder quit - the know no longer turns the shaft so I can't adjust the grind without using a screwdriver. Saeco tells me that they'll repair it but the cost will be $300...

I give up. I'm going back to basics and getting a simple machine.

Buying Experience

Excellent - as always from 1st Line.

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Posted: December 15, 2005, 5:22pm
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