Ease of use - great tasting coffee, espresso, etc - great value for the price
Negative Product Points
no cup warmer - not a big deal, I just preheat the cup with hot water from the machine before I make my coffee
I lucked out and got a demo floor model ( unused - just was on display ) from a WWW seller for $440 + s/h. I did not want to be bothered with the manual tasks invoilved in grinding, tamping and all the other associated tasks involved with making an espresso like some of the macho techo nerd afficionadosso I opted for an automatic and don‘t regret it.