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Saeco Magic Deluxe - Joshua Arnold's Review
Posted: October 16, 2000, 11:34am
review rating: 3.5
feedback: (0) comments | read | write
Saeco Magic Deluxe
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More About This Product
Arrow The Saeco Magic Deluxe has 20 Reviews
Arrow The Saeco Magic Deluxe has been rated 8.03 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Saeco Magic Deluxe reviews have been viewed 129,220 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Marc Gagne 8.00
Rod Whiteley 8.00
Chip Scardo 7.00
Jim Pellegrini 6.88
John Geddes 6.66

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Ratings and Stats Overall Rating: 9.2
Manufacturer: Saeco Quality: 8
Average Price: $800.00 Usability: 10
Price Paid: $0.00 Cost vs. Value 10
Where Bought: 1st Line Equipment Aesthetics 8
Owned for: 1 month Overall 10
Writer's Expertise: I love coffee Would Buy Again: Yes
Similar Items Owned: Not entered
Bottom Line: Great for small-medium start ups, would be conveniant at home if you can afford it.
Positive Product Points

Very easy to use.  Even our management team has been able to use the machine. :)

The machine has been incredibly reliable (so far).  It's currently supplying coffee to 50 or 60 employees and hasn't needed any hand holding or excessive maitenance.  The 3 strength settings seem to work for all the users, no one has had to doctor their coffee very much since we figured out what roast was most popular.

Looks really cool in the employee lounge.

Good price for an automatic.

Negative Product Points

The steam wand really doesn't have enough oomph.  You can only steam enough milk for a couple of cappucino's (or one latte) at a time, and it does take a while to get the temperature back to coffee levels.  Makes it difficult in the morning when there are 20 people in line for a fix.  A double boiler would have been great, but you get what you pay for.

All the plastic is a bit disturbing.  This has raised some fears as to the machine's long-term reliability but it has been fine so far.

Detailed Commentary

I was able to convince my company to buy a decent espresso machine and was able to get approval for an automatic (I didn't think that our employees could really handle anything more manual).  The Magic DeLuxe fit into our budget (we paid $750) and looked like it would meet our needs (100-110 employees).  It was incredibly easy to set up, and even easier to use.  The hardest part was actually finding the counter space for it.

We've now gone from about 15 dedicated coffee drinkers (usually getting their fix from the Starbucks downstairs) to about 60 regulars.  No one will even touch the drip coffee now.

The biggest problem has to be the limited water supply and single boiler.  Making coffee or espresso is fine, the machine can easily pound out a morning's worth of coffee without anyone having to wait too long for it.  

The problem is when anyone steams milk.  It can take a while for the system to get hot enough, and bleeding it off afterwards seems to take forever.  This is also where the water supply really isn't enough.  We usually need to refill once or twice in the morning (and again in the afternoon) to get everyone caffinated.  Again, this has not been a problem when people just get their shots.

The steaming itself makes a wonderful froth for cappucino but hasn't impressed me all that much with lattes.  As I mentioned, it seems to need a bit more oomph.  The frother attachment probably doesn't help either.

All in all, this machine was a bargain.  I would probably wanted the Royal Professional if we had many more employees, but the DeLuxe is working out just fine for us.

Buying Experience

The process was easy enough, once I knew what I needed.

Three Month Followup

Well, the machine is still going strong after 19 months and several hundred pounds of coffee.  It is now handling the coffee needs for about 45 people and hasn't skipped a beat yet.

It is important to keep the machine clean though.  A good scrub every week or two does wonders though.

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review rating: 3.5
Posted: October 16, 2000, 11:34am
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