The machine is okay but not worth the price. Would not buy an espresso maker on-line again.
Positive Product Points
Steamer works well, Coffee is okay
Negative Product Points
Thermostat failed within one year. Coffee is fair. Seems the water temperature is too low. Water is pumped too quickly thru the grounds.
Mainly like the machine with the exception of the brewing process.The coffee should be better tasting. My other machine produces better tasting coffee using the same coffee and grind. The thermostat failed within a year of purchase. That seems to be a problem with the other machines I have bought. I have a Gaggia. It still works, but when steaming the coffee maker waits until the steam has just about topped steaming before the heater trips on again. This is pretty irritating in that it takes a lot longer to produce steamed milk.
Bought on line and would NOT do that again. After the issues with service, I think it's smarter to have the option to take the product back to the store. Yes, I saved a little on sales tax and it was slightly cheaper on line, but that has more than been offset with shipping fees and irritation.