I have had to replace the steaming knob, steaming wand and boiler. Tamper is mickey mouse
I never made any form of espresso for myself before buying this machine. I didn‘t really know what I was getting into and the learning curve was steep. Now, after 9 months, I am in love with the coffee I can produce. Once you get a technique down, it makes consistently excellent espresso. My thanks to the Coffee Kid and to alt.coffee where I have lurked.
Unfortunately, the internals of this machine leave much to be desired. I want to thank Todd Salzman at Whole Latte Love who has consistently come through for me and been patient with my newbie questions. I managed to replace even the boiler myself. Todd also arranged for Rancilio to send me a commercial portafilter because of the very disparate flow. All of this was covered under the warranty without any problem.
But for the last four months the machine has been performing admirably and I wouldn‘t hesitate to recommend it with the caveat that it will take some practice to get it right. But once you do, you‘ve gone to cappa heaven.
I received excellent and knowledgeable service from Todd Salzman at Whole Latte Love. As stated above, I did have problems with the machine, but the seller was always responsive in a timely manner.