It is a solid machine that is easy to clean on the outside (whipe it off) and it looks solid and professional to.
Negative Product Points
Takes time to learn how to get a good espresso.
Detailed Commentary
I guess you get the most out of your Silvia if you get a good grinder as well (wich I don't have).
It looks really professional and solid.
It is easy to keep it clean.
You have to be patient with it, and get to know how it works.
You can't just use any espressogrind with it (the right grind is important).
It's important to use the right amount of tamppressure to get the right result.
Watch the intructionalvideo to get tips on how to use your Silvia.
Use freshly ground coffee for best results.
Remember to keep all the parts (filters etc) clean. Empty the dispenser after use and wipe off the steamhead after use.
Buying Experience
Good.
Three Month Followup
It takes time to learn how to operate the Silvia. You probably need a good grinder to get the most out of it. And I have heard from many users that a good grinder is almost neccesary.