Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
consumer product reviews
consumer espresso machine reviews
Krups Novo Series - Vicki O'Brien's Review
Posted: January 7, 2004, 6:48pm
review rating: 5.0
feedback: (1) comments | read | write
Krups Novo Series - Old Models
Where to Buy
Arrow No Business Listed
 List your business site here.
About "Where to Buy"

More About This Product
Arrow The Krups Novo Series has 49 Reviews
Arrow The Krups Novo Series has been rated 6.00 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Krups Novo Series reviews have been viewed 257,697 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Bob Kim 8.67
Paul Newman 8.33
Mike Foster 8.00
Mark Edwards 8.00
Derek Hobbis 7.66

Previous Review Next Review
Ratings and Stats Overall Rating: 4.8
Product Reviewed: Nova 4100
Manufacturer: Krups Quality: 3
Average Price: Varies Usability: 7
Price Paid: $500.00 Cost vs. Value 3
Where Bought: Myer Aesthetics 6
Owned for: 2 years Overall 5
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Nice machine until......    not the same after costly repairs.
Positive Product Points

Easy to use,  reasonable coffee made.

Negative Product Points

Australian after sales service - Crap!   poor steam making.   Adjustable PF not very smooth.  Cannot leave the machine on for long.

Detailed Commentary

This was a good machine for a newbie....   until during routine cleaning/descaling, as specified in the book, the screw holding shower screen broke off (this happened not long after the warranty ran out) .  If the machine is left on for too long and it gets very hot and the screw fuses in the boiler block.  Took it for repairs, 2 weeks later got it home with a new boiler ($180), switched it on and sparks flew.  Returned to repairer, two weeks later back home... it leaks from the steam pipe joint and internally - I can hear hissing in the machine.  Buttons on the front of machine fail - cannot switch off, make steam anything. Return to repairer-  he says this is not related to original problem and will require a new electrical board for front panel. 3 weeks later get it home  - seems to be working.....    3 months later  clean the machine check the screw etc....  put it back together....  leaks & hissing again....   Give up and just use it as is.  Contacted Krups, several times by phone - They were rude, didnt return calls, had no interest what so  ever!  Wrote 3 page letter of complaint - nothing - no reply at all.   9 months later screw broke again!!!   The Krups is dead....   long live my new Rancilio Silvia

Buying Experience

Brought from Myer when they had 6mth interest free terms

Previous Review Next Review
Write a Review for this Product
review rating: 5.0
Posted: January 7, 2004, 6:48pm
feedback: (1) comments | read | write
Interactive
Search
Login Password
forgot pw | signup
quickNav
advertisement
sponsorad
Donate to Coffee Kids
Coffee Kids works with farming communities around the world, improving lives. Donate today.
www.coffeekids.org
sponsorad
Home Espresso Machines
Watch videos with Gail & Kat, Rocket, Jura Capresso, Saeco, Rancilio, Quick Mill, Nespresso
www.seattlecoffeegear.com
advertisement
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2014 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.187242031097)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+