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Krups Novo Series - Todd McKown's Review
Posted: February 1, 2006, 7:10pm
review rating: 0.0
feedback: (0) comments | read | write
Krups Novo Series - Old Models
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More About This Product
Arrow The Krups Novo Series has 49 Reviews
Arrow The Krups Novo Series has been rated 6.00 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Krups Novo Series reviews have been viewed 265,783 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Bob Kim 8.67
Paul Newman 8.33
Mike Foster 8.00
Mark Edwards 8.00
Derek Hobbis 7.66

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Ratings and Stats Overall Rating: 1.8
Product Reviewed: nova 3000
Manufacturer: Krups Quality: 1
Average Price: Varies Usability: 5
Price Paid: $199.00 Cost vs. Value 1
Where Bought: bed bath beyond Aesthetics 1
Owned for: 6 months Overall 1
Writer's Expertise: I like coffee Would Buy Again: No
Similar Items Owned: delonghi
Bottom Line: i will never by anything again made by krup or rowenta.i guess they are the same company.krups phone#=rowenta
Positive Product Points

makes fairly good cup when it is working.

Negative Product Points

pump keep getting weaker and weaker by the week.after three months pump would not develope pressure.

Detailed Commentary

krups warrently service is the worse!after waiting five weeks on parts for a machine not four months old,half a dozen e-mails and a dozen phone calls.they finally agreed to replace it.then waited three weeks to receive the new machine.their service center stocked no parts and did not even sell krups.they were the appliance store recommened by krups.the service center ordered the machine from krups which took the three weeks.the service center said it usually took krups up to six weeks to ship.what a bunch of crap.i felt i spent $200 on a piece of junk!

Buying Experience

krups blamed the service center for the delay.the service center blamed  krups for the delay.neither one wanted to help.phone waits on hold were twenty+ minutes per call.e-mails took up to a week to get an answer.quite a trying experience!

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Posted: February 1, 2006, 7:10pm
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