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Krups Novo Series - Matthew Smith's Review
Posted: August 23, 2003, 5:43am
review rating: 6.0
feedback: (2) comments | read | write
Krups Novo Series - Old Models
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More About This Product
Arrow The Krups Novo Series has 49 Reviews
Arrow The Krups Novo Series has been rated 6.00 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Krups Novo Series reviews have been viewed 265,765 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Bob Kim 8.67
Paul Newman 8.33
Mike Foster 8.00
Mark Edwards 8.00
Derek Hobbis 7.66

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Ratings and Stats Overall Rating: 4.4
Product Reviewed: 4100 Programmatic
Manufacturer: Krups Quality: 3
Average Price: Varies Usability: 6
Price Paid: $350.00 Cost vs. Value 4
Where Bought: Myer (Aust) Aesthetics 5
Owned for: 2 years Overall 4
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: I would not recommend this to anyone; save your pennies and get something decent.
Positive Product Points

The Programmatic made a good beginners' machine.  We found the unit aesthetically appealing, when purchased, and easy to use.  To our uneducated pallets, it made half-decent coffee.

Negative Product Points

The build quality of our unit is very poor.  I have found some ill-conceived pieces of design work, especially around the group.  The plastic of the body has, despite regular cleaning, become rather grungy.

Detailed Commentary

As espresso newbies, we were delighted with this machine when we first bought it.  Sadly, our enthusiasm went into decline, shortly after the warranty expired (surprise, surprise).  The first problem was a steam leak - the unit wasn't building up pressure and water (condensation) started dripping out of various places.  Upon investigation, I discovered that an 'O' ring which seals the steam delivery tube into a hole running through the heater block was missing - at least according to the parts diagram.  I purchased the appropriate component, fitted it and that problem went away.  That just left the fact that the LEDs on the front panel tended to go on and off at random; sometimes one of the buttons wouldn't work.  I found this to be due to a couple of very poor soldered joints on the front panel circuit board.  Re-soldered, everything was fine.  A year later, another steam leak, this time from the base of the manual steam valve.  Although the solution was to change an 'O' ring, the machine screw holding everything together was corroded solid to the body.  The group locking mechanism (nice, soft metal) is badly worn.   I would have expected more of German engineering.  (I have recently discovered that the machine was, in fact, built in Portugal.)  As soon as we have saved some dollars, we will be replacing it with a Rancilio Silvia.

Buying Experience

Purchased through department store, partially as a result of an in-store demonstration of this particular model.

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review rating: 6.0
Posted: August 23, 2003, 5:43am
feedback: (2) comments | read | write
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