Mine has gotten daily use for close to 3 years. Going strong and keeps me happy.
Positive Product Points
Low price, reasonably stylish design, makes a very tasty espresso when fed coffee of the right grind.
Negative Product Points
Portafilter has crema enhancer feature. If you don't pay close attention, the waste water pan can overflow. Steam wand clogs very easily if not rinsed immediately after frothing-- cleanliness is mandatory with this machine. Too fine a grind will easily choke this machine... it is picky.
As my first pump machine, the Novo 3000 has performed quite well. It makes an espresso of the right temperature, texture and taste, which is all I can ask of a machine. Figuring out the right grind takes some effort, but once you've gotten that done, you're in business.