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Starbucks Italia - Pam Gibson's Review
Posted: November 10, 2005, 5:35pm
review rating: 0.0
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Starbucks Italia
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More About This Product
Arrow The Starbucks Italia has 13 Reviews
Arrow The Starbucks Italia has been rated 7.85 overall by our member reviewers
Arrow This product has been in our review database since February 3, 2003.
Arrow Starbucks Italia reviews have been viewed 80,396 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
G M 7.33
Patrick McPherson 7.00
Erwin H 6.33
David Faw 6.00
Richard Wicker 6.00

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Ratings and Stats Overall Rating: 6.6
Manufacturer: Saeco Quality: 4
Average Price: $895.00 Usability: 9
Price Paid: $644.00 Cost vs. Value 6
Where Bought: Starbucks Aesthetics 9
Owned for: 2 years Overall 5
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Awesome machine while it lasts.  Problems with leaking on the counter twice and had to return.  Keep receipt.  Would not buy again.
Positive Product Points

Produced hundreds of perfect lattes.  Easy to use.  Looks nice.

Negative Product Points

Internal pressure builds up and produces a leak on counter.  Had to have the machine exchanged once and returned the second time.

Detailed Commentary

After 3 months, it hissed and had an internal leak and leaked water on the counter.  Starbucks exchanged the machine with no hassle at all.  Had the identical machine for another year and a half and worked great while it worked.  Again, the same thing happened and it hissed and started leaking on the counter.  Starbucks recommended to receive a full refund since it was no longer "safe" to use.  They could not offer an exchange since they no longer carry it.  I have the money back now and could go to Saeco and buy the same machine but will not.  After that experience twice, I believe I will try another machine... although it was an awesome machine while it lasted!  Keep the receipt and you'll be fine while it lasts.  I hate to see the machine gone :(

Buying Experience

Starbucks rocks!  Awesome customer service.

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Posted: November 10, 2005, 5:35pm
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