If you want a very good home shots, and have a reliable burr grinder, this is a terrific machine.
Positive Product Points
Solid machine, heavy brass portafilter, good switches.
Negative Product Points
Steamer, plastic drip tray.
My steel tamper has not yet arrived, but even with the plastic one they included I'm pulling very good shots. The steam wand is crap; I've ordered a Rancilio and will swap it in. Currently, for morning cappucinos, I have removed the plastic case on the wand, which is not ideal but a little better-- no reall microfoam, but not soap suds either.
The machine heats up fast, and if you have a reliable burr grinder you can pull decent shots quickly, great ones within a few days.
In retrospect, my Capresso Pro was not a bad machine. I had it for almost a decade-- and honestly I never really cleaned or descaled it. It was reliable-- the steam wand was terrific, the shots pretty good. But the Gaggia is a big step up, an all around improvement, especially in the "looks" department. The coffee is impressive-- thick crema, rich flavor, deep color... it's hard not to nip home during the workday to fire it up, frankly.
On sale $379 at wholelattelove.com. Surfed for and found a $25 coupon first, so net was $354. Free shipping, ordered it Saturday it arrived following Wednesday.